NETWORK CONTROLLER

Afrik Interim est un fournisseur de solutions de ressources humaines de premier ordre, spécialisé dans le placement de candidats à des postes permanents, non-permanents et intérimaires auprès de clients internationaux. Forts d’une riche expérience en RH, nous engageons notre expertise au service de la réalisation de vos objectifs.

Fondée en 2005 en RDC par son PDG Alexis Nsikungu, Afrik Interim place ses clients au cœur de toutes ses activités. Nous garantissons ainsi des services personnalisés de grande qualité, tant aux employeurs qu’aux candidats.

1. Monitor carefully through NMS (Network Management System) and

react timeously to all network faults.

2. Alarms analyzing and assigning to Huawei MS, Helios or Orange

3. P0/P1 incidents are communicated to ANOC and all stakeholders by

calls, SMS, e-mails, WhatsApp group.

4. Follow up, share updates of P0/P1 until the resolution.

5. Provide incident to the supervisor and share the incident report of

P0/P1

6. React timeously to service/customer complaints.

7. Ensuring the first line support to the field teams in fault detection and

location.

8. Correct logging of failures of all networks elements in the FMS

(Remedy).

9. Report timeously Incidents/ problems to relevant departments,

partners by email, call and SMS broadcast.

10. Escalate all failures to supervisor as per Fault handling and

escalation procedure.

11. Follow up all network faults and customer complaints until full

restoration.

12. Follow up and ensure that all planned works (job orders) or

Changes are implemented in maintenance window as per procedure.

13. Update job orders completion status in CMS (Change

Management System)

14. Alarms testing with field engineers

15. Routine test of system.

16. Report all loss of network element supervision.

17. Provide the daily network reports with respect to faults.

18. Control of site access.

19. Control network configuration changes..

20. Make hand-over of all network faults/ and new information

recorded with the next team.

21. Provide the shift report.

• Ten or more years of professional accounting experience.
• Strong understanding of banking processes and financial data analysis.
• Working knowledge of national and local tax regulations and compliance reporting.
• Experience in managing payroll, with focus on streamlining accounting processes.